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FAQs

How do I change or cancel my order?

If for some reason you need to change or cancel your order, please contact us immediately by phone (905 685 6868) or email (info@pocketCHANGE.online). Once orders have been shipped, clients must follow our Return Policy.

Can I use more than one special offer at check out?

Currently only one code can be used at a time.

How do I return something?

If you are not happy with your purchase please let us know! We work very hard to ensure quality products and listen to your feedback to continually improve. Contact customer service at info@pocketCHANGE.online to begin the return process. For full details on exchanges or returns, please visit our Return Policy Page.

Where is my refund?
If your refund does not appear on your original method of payment within 7 days, please contact your credit card company (credit) or bank (debit). It may take additional time before your refund is officially posted.

If you still have not received your refund after contacting your credit card company or bank, please contact us at info@pocketchange.online.